Ross (manager): “Welcome everyone, I trust you’re well. Item one: whether to invest in a company branded doormat.”
Ruth (marketing): “A company-branded mat will create a more welcoming entrance and make us look more professional.”
David (finance director; deep, gruff voice): “Make us look more professional? How exactly will a mat make us look more professional? Unless, of course, you intend the staff to wear it?”
Ruth (slightly squeakier now): “Professionalism is about the whole package, David.”
David: “How professional are we going to look when we go bust because you keep buying all this frivolous rubbish?”
Ruth (really squeaky): “If you don’t stop thinking like that, we’ll never go anywhere.”
Ross (calm, obviously): “Ok, David, can we actually afford the mat?”
David: “...........................(long pause)....................................... Er, yes”
Ross: “Ruth, do we need the extra gold tassels or will it still be fit for purpose if it’s bright pink and hardwearing?”
Ruth: “.......................(Not squeaky at all).................. Mmm… We don’t really need the tassels, no....”
Ross: “Right then, got there in the end, didn’t we? Let’s buy the mat.”
Of course, my company has but 10 staff, including me. We don’t have a boardroom or a marketing expert called Ruth or a finance director called David. I don’t know how other business owners make decisions, but when it comes to cost-benefit analysis, this type of things usually works for me.
Ross Campbell, The Exercise Club
Comments
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Does that not also mean that you often end up in a situation where you have neither bought a dorrmat that will impress, nor have you saved the money to make an equally meaningful gesture elsewhere?
I would suggest you beat the staff, and kiss the customer (or bank manager)
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