People management

A business’s most important asset is its people. If your business is to succeed, you’re going to have to get the best out of your employees.

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Q&A: Staff dress codes

The idea of a staff dress code might seem old-fashioned, but it's important to meet your customers' expectations whilst respecting employees' rights.

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Can you be too bossy in business?

Few of us like to be called 'bossy', a term that is usually applied negatively to women. But why can being a bossy boss be bad for your business?

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How to hold effective meetings

Identify the meeting objectives, for example, to discuss issues and make decisions, to brainstorm ideas or to motivate the team. Checklist.

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How to identify training needs

Checklist on training needs including: Set measurable performance standards, for example, measures of production efficiency or marketing success.