People management

Creating a positive working environment with happy, motivated staff is not easy. Personalities can clash so people management skills are essential.

People management - overview

Creating a positive working environment with happy, motivated staff is not easy. Personalities can clash so people management skills are essential.

Everyday workplace policies
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Essential guide to everyday workplace policies

Workplace policies covering areas like homeworking, holidays and sickness pay can save you a lot of time and effort and can help avoid misunderstandings or more serious employee disputes.

Teambuilding
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Essential guide to teambuilding

How you put together and lead work teams is critical if you want everyone to work together and produce results. Our guide to effective teambuilding.

Motivating employees
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Essential guide to motivating employees

Employees can spend less than half their time at work being productive - and ironically the employer is usually at fault. Learn to motivate employees.

Student studying for NVQ while working at engineering firm
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Essential guide to NVQs

A guide to NVQs and how to get your employees NVQ-qualified, looking at the benefits, costs and requirements of NVQ work-based qualifications.

Two people delegating task
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Delegating effectively - checklist

It's not possible to do everything yourself - and it isn't good for employee satisfaction either. Here's how to delegate tasks successfully.

man sneezing into tissue
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Managing absenteeism - checklist

Staff being away with illness can cost your company dearly in missed working time. Here are our tips for minimising absences.

Training staff on a budget - checklist
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Training staff on a budget - checklist

It’s not always financially feasible to invest in external training for all your staff. Read our tips on how to train staff without a huge layout.

Employees dress smartly for work in line with work dress codes
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Q&A: Staff dress codes

The idea of a staff dress code might seem old-fashioned, but it's important to meet your customers' expectations whilst respecting employees' rights.

A women is leaving her job to start a new one
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How to stop your staff leaving

For small firms, the loss of a key staff member can be devastating - so what can you do to keep employees happy and loyal?

A bad boss is shouting at a junior member of staff
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Are you a terrible boss?

They say that people don't leave the job, they leave the boss, which is true in many cases. So what do employers do to become known as a bad boss?