Building your team - checklist

group of employees in a meeting

This checklist will help you to set up, organise, motivate and support successful teams within your business.

  • Establish the purpose of the team, and the range of knowledge and skills required; consider the value of a mix of styles and approaches.
  • Limit the size of the team - more than a dozen may be unmanageable; if necessary, create smaller sub-teams instead, with narrower objectives.
  • Assemble the team. Discuss the team’s purpose and use this to agree individual team members’ roles and the contribution each will make.
  • Clarify how the team will operate: for example, how you will tackle projects, run meetings and make decisions.
  • Encourage a culture of honest and open communication, in which team members express their views freely and listen to what others say.
  • Agree how problems will be tackled; encourage team members to try to resolve disagreements between themselves before involving you.
  • Organise the team’s activities: agree measurable, realistic objectives and deadlines, and ensure the team has the necessary resources.
  • Regularly review progress and performance in short team meetings; update objectives and identify any changing resource requirements.
  • Motivate the team: be enthusiastic, praise and publicise achievements, encourage everyone to contribute and lead by example.
  • Foster team spirit: recognise everyone’s value to the team, avoid favouritism, and encourage collaboration.
  • Offer training, support and an open door for individuals with problems.
  • Take responsibility: be prepared to tackle problems and to make unpopular decisions.
  • Avoid becoming isolated; encourage collaboration, communication and socialising with members of other teams.
  • Recognise when the team has served its purpose. Plan a formal ending to maintain motivation, then disband the team when its work is done.

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