The software industry has long been monopolised by one provider. As Bob Young explains in this video, traditional software only gives you a certain amount of room to move whereas open source software is a completely different model.
There are two reasons this video may be relevant to your start up business. First, thinking about the software you need to make your business operate smoothly, is it worth considering the open source route for any of your key applications? Second, what can your start up business learn from the closed vs open source software model?