People management

A business’s most important asset is its people. If your business is to succeed, you’re going to have to get the best out of your employees.

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People management - overview

Creating a positive working environment with happy, motivated staff is not easy. Personalities can clash so people management skills are essential.

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Delegating effectively - checklist

It's not possible to do everything yourself - and it isn't good for employee satisfaction either. Here's how to delegate tasks successfully.

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Managing absenteeism - checklist

Staff being away with illness can cost your company dearly in missed working time. Here are our tips for minimising absences.

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Training staff on a budget - checklist

It’s not always financially feasible to invest in external training for all your staff. Read or tips on how to train staff without a huge layout.

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Using training effectively

Training can turn an employee from mediocre to good, and make a good person excellent. How to get the best return from workplace training.

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Can you be too bossy in business?

Few of us like to be called 'bossy', a term that is usually applied negatively to women. But why can being a bossy boss be bad for your business?

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Q&A: Staff dress codes

The idea of a staff dress code might seem old-fashioned, but it's important to meet your customers' expectations whilst respecting employees' rights.