Sales techniques

You might have the greatest product since sliced bread, but if you can't sell it, your business won't last. When selling, you must be enthusiastic.

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Sales techniques - overview

You might have the greatest product since sliced bread, but if you can't sell it, your business won't last. When selling, you must be enthusiastic.

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Online selling tips (part one)

Chris Barling, CEO of ecommerce software supplier SellerDeck, shares his tips for online selling and says that normal business rules still apply.

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Negotiating

Good negotiation depends on setting clear objectives, including knowing where you will and won't compromise. Our guide to getting the right deal.

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Sell more to your website customers

Getting people to visit your website is only half the battle. Chris Barling provides tips on how to sell more to customers once they're on your site.

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Selling through multiple channels

The introduction of ecommerce has produced a diversification of behaviour and the widespread use of multiple channels in the buying process.

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Online selling tips (part two)

In the second of a two-part series, Chris Barling, CEO of ecommerce software supplier SellerDeck, shares his top tips for successful online selling.

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Q&A: Customer service

Derek Williams, Chief Executive of The WOW! Awards explains how investing in staff training on customer relationships can make a real difference.

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Q&A: Sales technique

It takes skill, but training, practice and experience can help anyone get better at selling. Andrew Milbourn, sales director of Kiss the Fish, explains.

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Q&A: Networking

Elsa Caleb of ECJ Associates explains what networking is and provides her top tips on networking, with the benefits it will bring to your business.