1 Identify the meeting objectives, for example, to discuss issues and make decisions, to brainstorm ideas or to motivate the team.
2 Decide who needs be present and why.
3 Arrange a date, time and place; make any administrative arrangements including organising the venue, refreshments and, if necessary, a secretary for the meeting.
4 Set the agenda, with a clear objective for each item; note who will lead the discussion of each item.
5 Prepare a timetable, allocating time for each item; consider separate, shorter meetings if there is too much to cover in a reasonable time.
6Circulate the agenda and any supporting papers as early as possible.
7Prepare if necessary, discuss sensitive issues or agree your approach with key participants before the meeting.
8Start the meeting on time, welcome participants and make introductions; explain the timetable and administrative arrangements (eg breaks).
9 Introduce each agenda item in turn in a balanced, positive fashion.
10Control the discussion; encourage quiet participants, and restrain attempts to dominate the discussion or to raise unrelated topics.
11 Give your own views after other participants; summarise the discussion.
12 If appropriate, agree a decision; clarify responsibilities and deadlines for any action points.
13Stick to the timetable; be prepared to hold over topics for further discussion at a later date if necessary.
14 Address any non-agenda items which have arisen; discuss them at the end of the meeting if appropriate, or agree to postpone them.
15 Reiterate the main points and thank participants before ending the meeting.
16 Circulate minutes of the discussions and action points agreed to all participants and others affected; monitor subsequent progress.
Cardinal rules
Do:
circulate the agenda well in advance
prepare thoroughly
set and stick to the timetable
handle each item separately
control discussion
agree detailed action points when appropriate
circulate minutes soon afterwards
Don't:
spring unwelcome surprises on participants
prejudge or dominate discussions
allow discussions to be sidetracked
plan marathon meetings or allow meetings to drag on