Your marketing strategy

Business partners write their smal business marketing plan

Q&A: Marketing plans

Writing a marketing plan may seem unnecessary for a start-up, but in fact it's a vital tool that can help you focus your marketing activities.

Jake Xu

How I produced my marketing plan

Jake Xu of creative design and brand communications agency Ready explains the benefits of planning your approach to marketing.

Row of dice with the words Service Quality Reliability and Efficiency on them

Should you offer a product guarantee?

A guarantee can help remove a customer's concerns when making a purchase. Should you offer a guarantee that goes beyond the statutory customer rights?

woman talking to a customer at the till

How I attract customers

Claudia Gillow, founder of Frome-based clothing retailer Deadly is the Female, explains how her business attracts punters.

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