Developing a company parking management system


Date: 13 June 2022

Cars parked in a company car park

When you own a business, you know how difficult it can be to find a parking space for your customers. Finding and providing a space for your customers to park is the bane of every business owner’s life – especially one that doesn’t affect the flow of traffic or impact the running of the business. 

In most areas, finding a parking space is a matter of luck. It might not always be possible to find a free parking space for customers. Even if there is a space outside your business, it’s not always going to be available – another customer, supplier or member of staff might be using it. And if the space is on the public highway, you will be in competition with everyone else in the area for the space. If you own a retail business, you might really struggle to find a parking spot for your customers. 

Thankfully, there are ways to make your life a lot easier when it comes to finding a parking space for your customers. 

In this article, you’ll discover the most important issues you need to consider when developing your business’ parking management system.

Parking management systems come in different types

There are plenty of options when considering how to provide parking for your customers. You need to know the different types of parking management systems available so that you can pick the right one for your business.

The most common types include:

  • Valet operations – these are usually found in airports, hotels, out-of-town retail parks, and restaurants. In a valet operation, the valet is the first point of contact for the customer. They are responsible for ensuring that the customer is provided with the best experience possible and is satisfied with the valet services.
  • Self-park operations – these take place in a variety of different areas including multi-storey car parks, surface car parks, and corporate parking lots. In these operations, the customer park the car themselves. Although customers park the car themselves, a parking management system can still be used to track and manage their parking.
  • Parking reservations – these parking arrangements use an online booking system to manage parking spaces. These online booking systems can be used to track and manage parking spaces. The parking reservation is usually made through a mobile app or website.

All of these systems will involve the collection of parking data. This might be collected by sensors, cameras, or the online booking system.  Data such as the vehicle registration, the driver’s age, gender, and the time of the parking session are captured by parking data.

What is a parking management system?

A parking management system is a process by which a business finds the best solution for managing their parking spaces. In implementing a PMS, the business can more effectively manage its parking spaces and parking revenue. 

A parking management system is typically composed of parking management software, a car park, an access control system for the car park, and a parking lot management system.

Why develop a parking management system?

There are many reasons for developing a parking management system. Firstly, it will help you find the best parking spots for your customers. Secondly, it will reduce the time customers, staff and visitors spend looking for a parking space. Making your customer’s experience as simple and stress-free as possible is likely to improve the customer’s experience and can help boost customer loyalty and retention – all good for your bottom line, Finally, it will reduce the amount of time you need to invest into improving your parking management system.

Benefits of a parking management system

There are a lot of things you need to know when developing your business’ parking management system. Each system has pros and cons, so it helps to know them before you start to help you identify which is best for your business. Parking management systems have a wide range of benefits including:

  • Helps staff, customers and suppliers get to you on time - Have you ever driven around for ages looking for a parking space only to realise you’re going to be late for your appointment? A lack of parking is one of the main reasons for being late for or missing an appointment. The best way to avoid being late is by having a parking management system in place.
  • Reduces the risk of losing parking revenue - A parking management system will ensure you receive your parking revenue on time. It also means you don’t have to worry about losing out on parking revenue.
  • Increases the occupancy rate of your lot - One of the biggest challenges when it comes to developing a parking management system is managing the parking lot. It’s not uncommon for car parks to be underutilized. This might be because you don’t have the right signage in place or the signage is outdated. A parking management system can help manage your lot by alerting people to available spaces, helping to increase the occupancy rate of your lot and making it more convenient for your customers.

Features to look for in a parking management system

Before you start developing a parking management system, you need to understand which features you should look for in your parking management software. You should look out for the following features:

  • Map functionality - this is essential as it shows where your customers’ cars are located. It also allows you to mark cars as un-parked.
  • Hours of operation - this information is crucial because it allows you to determine the best time to open and close your lot.
  • Pricing - you’ll want to make sure your prices are competitive but reflect the supply of parking spaces in your area. You can also offer discounts for a limited time.
  • Parking lot features - it’s important to include lighting and signs. Customers should be able to find their parking space easily. Good lighting also helps keep people and property safe by deterring criminals.

Steps to develop a parking management system

  1. Set up your parking lot - this is where you will store your customers’ cars. You’ll need to make sure your parking spots are large enough to accommodate the parking needs of your customers. 
  2. Arrange the parking lot management - this is the process of cleaning and maintaining your parking lot. It also includes the management of cars into and out of your lot – depending on the type of parking service you are offering.
  3. Organise access to the parking - this is the process by which you regulate who can enter your parking lot. It’s typically done with a gate and a sensor.


Parking management systems have both benefits and drawbacks. They are a great way of making sure you receive your parking revenue on time and ensuring your customers can find a space when they need one, especially at peak times when there aren’t many spaces left. 

The best way to develop a parking management system is to do your research. Consider which type of parking management system is likely to be best for your business - hopefully this article has helped you on the way to developing a parking management system. The best way to develop a successful parking management system is to partner with a parking app developer that can help you find the best parking spots for your customers.

Copyright 2022. Article was made possible by site supporter SKALE.

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