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Unlike even the most ethical of other start-ups, social enterprises have environmental or social values at the very core of everything they do.

Laura Clarke, associate solicitor at WBW Solicitors, answers key questions about franchise agreements and says the agreement needs to be in writing.

Strategy simply means having a plan of action to get your business to where you want it to be. The key is to focus on what you're trying to achieve.

Cash flow is vital to every business. Rory MccGwire explores ways you can improve your business's cash flow from using accounting software to increasing sales, stock control to reviewing pricing.

Chartered certified accountant Raphael Coman of Coman & Co answers some key questions about tax returns, including important deadlines.

The content your business creates can be of significant value. So, how can you check whether it is being plagiarised and what can you do to stop it?

From demonstrating that you understand your customers to handling complaints promptly and effectively, learn how to set up a customer care programme.

Rolling out of bed and starting work sounds idyllic but successfully running a business from home takes discipline and organisational skills.

All employees with 26 weeks' service are entitled to request flexible working. But will it be small-business owners who are left carrying the cost?

Ben Dyer offers advice on growing your trade business, covering everything from recruiting new staff to marketing and generating leads.